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SIGN UP INSTRUCTIONS

It's very important that we have this information BEFORE we meet you and your pup or kitty. We are so focused and busy catering to them onsite that we miss important administrative details which is why require an account to be created BEFORE we meet (it's free and only takes 5 minutes.. no obligation and we won't spam you).

Returning Client or New To Us... It's the same form :). Add your email address and follow the steps.

Since 2015, we still have your account active so please do not create a duplicate. If you are having trouble logging in, email info@coolwag.com! If it's been longer than six months since your pup has visited, they will still need a scheduled Temp Test, see below.

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We will need the agreement completed, the up-to-date shot records uploaded and prior to DAYCARE OR BOARDING, we need to meet your pup for a "Meet & Greet" (we do not need to meet cats prior to their stay).

During the visit, your dog will spend at least thirty minutes with a trainer, get familiar with the Coolwag Facility and trained staff, and have time to investigate all those new smells and slowly get introduced to other dogs around their same play style and size. We will give you a report card with our observations and recommendations.

 

Cats do not need a temperament test because there is no kitty daycare.

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  1. Please upload a picture of your pet. It is better to do a full body with nice shot of their head.

  2. We must have a copy of the vaccination records. We can use a picture of a shot record from your vet... you can use a picture of them, a scanned image, or if you don't have them electronically, you can have the vet email them to info@coolwag.com.

    1. ​For Dogs: We need up-to-date Rabies, A Parvo/Canine Distemper shot from one year old or older and UP-TO-DATE for puppies based on your vet's vaccine schedule.

    2. For Cats: Rabies and FVRCP for cats. Parvo/Distemper is often given together in a combo shot and might look like this: "DHPPV", "DHPP", "DA2PP", or "DA2PPV". For more information, please reference this ARTICLE.

  3. Once this is complete, schedule the meet and greet. You can do that (in the CoolWag "location") select the TRAINING service. You will have the choice of a "meet and greet" and an "emergency meet and greet".  Because we spend a lot of time with them, we limit the number of meet and greets per day but if there is a dire need to do an emergency meet and greet, we can bring in additional staff to help facilitate this. 

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